Designing Human-AI Experiences [Em Inglês]

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Sobre o webinar

In an age where AI is rapidly transforming digital landscapes, the key to its successful integration lies in human-centered design.

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This webinar provides UX Designers, Product Managers, and tech professionals with actionable strategies to create AI experiences that are not only functional but also trustworthy, engaging, and ethical.

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Participants will learn to apply practical design patterns for AI interactions, focusing on crucial aspects such as explainability, feedback mechanisms, error handling, and building user trust. Drawing on insights from leading research and real-world case studies, this talk will equip attendees with the knowledge and skills to design AI systems that enhance human capabilities and foster positive user relationships.

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The session will explore how to translate user needs into design patterns and ensure AI solutions are transparent and aligned with user mental models. Participantes will leave with a clear understanding of how to create AI-driven products that are useful, reliable, and seamlessly integrated into the user’s experience.

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You are going to:

Apply practical design patterns for Human-AI interactions, including explainability, feedback mechanisms, error handling, and trust-building strategies.
Translate user needs into transparent AI design solutions that align with user mental models and enhance human capabilities.
Identify and avoid dark patterns in AI design, ensuring ethical, trustworthy, and user-centered AI experiences.
Leverage industry frameworks and guidelines (Microsoft HAX, GitLab AI Design Library, Google AI & People) to create reliable and seamlessly integrated AI-driven products.

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Webinar Agenda:

Introduction
Speaker presentation
Microsoft HAX, Gitlab AI Design Lib, Google AI & People
6 Principles of Human AI Experience Design (HAX)
UI patterns
Dark Patterns
Frameworks
Presentation of the online course "Design Patterns for Human-Centered AI Experiences (HAX)"
Q&A

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Christian Kuhn

UX principle consultant for UX and HAX (Human AI Experience). Winner International UX Product Award 2020

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For over two decades, I've been driven by the question: "How is technology shaping user needs, expectations, and experiences?" The insights gained from this exploration have formed the bedrock of my work as a UX practitioner, speaker, author, and trainer, influencing countless digital projects, workshops, and lectures across Europe and Japan.

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My journey of building 7 companies over 15 years, leading teams of 40+ employees in two countries, has been my most profound education. Through hard-won successes and humbling painful failures, I've learned firsthand the indispensable value of leadership skills and the power of cultivating a deeply empathetic, human-centered company and team culture. This invaluable experience has shaped me into the UX principle consultant and mentor I am today.